Privacy Policy

Nepalgunj Home Service values your online privacy. This is why we have some privacy policies implemented so that your data doesn't get leaked and misused. 

On this page, we have listed all of our privacy policies. Should there be any breach within the mentioned points, Nepalgunj Home Service will be held accountable. However at the same time, should there be any leakage or misuse of data due to reasons not mentioned in the said privacy policy, Nepalgunj Home Service will not be held accountable in any shape or form. The following are the privacy policies that we implement.

Information Collection and Use

• Nepalgunj Home Service will collect and use only the data/ information to provide and improve the services.
• The data used to provide and improve services will all be given by the customer or applicant with their content. 

Types of Data collected and used

Personal information

Nepalgunj Home Servies will ask their customer or applicant to provide a wide range of personal information which will help us to identify, locate and know the preference of the said individual for delivery, contact and improve the services as well as to promote the products of Nepalgunj Home Service. 

The information to be collected and used includes:

• Name
• Phone Number
• Email Address
• Physical Address

1. City 
2. State
3. Ward Number
4. Zip/postal code

• Payment Information

1. Credit card
2. Debit card
3. E-wallet

• Information provided during Phone, text, along with online chat that may include personal preferences, wishes, and common issues regarding home services
• Information provided via online forms that can include a preferred method of help, recurring issues, wishes for home improvement
• Survey, review, and feedback information

Job Applicants

Should anybody apply for a position at Nepalgunj Home Service, we may collect his/her information to make his/her experience better as our employee and for timely payment. This information can include:

• Contact information

1. Name
2. Email Address
3. Physical Address

• User name 
• Password
• Work Status    
• CV, Cover Letter, Bio Data, Work experience, Educational Information, Skillsets
• Information regarding work license 
• Permit Informations
• Information about Certifications
• Public Information and Job-related information that can include 

1. Age
2. Expected salary
3. Current Salary
4. Past salary
5. Job Designation

Information from Third parties

Nepalgunj Home Service at home may obtain your basic online information such as E-mail and social media account for mailing, marketing, and advertisement

Automatically collected information

Some of your information may be collected when you fill our forms or use our service. This information may be used to advertise or support you depending on you and our needs. This information includes but is not exclusive to:

• Email 
• Location Data
• Cookies
• Usage Data
• Phone Number
• Audio Recordings
• Date and time 

Note* Audio recordings will only be collected if and when call us. 

Usage Data

Nepalgunj Home Service will collect the data about how you use our website to make our services and website better. This includes data such as:

• IP address
• Browser Type 
• Browser Version
• Devices used to access the website (Mobile/computer and OS used)
• Webpage Visited
• Time spent on each webpage
• Unique device Identifiers and other Diagnostic Data

Location Data

Nepalgunj Home Service at home may use as well as store your location should you permit us to do so. This is done to analyze the user demographic so we can make targeted improvements and make specific adjustments depending on the user's location.

Users and both enable or disable this information depending on your privacy concerns.

Tracking and Cookies

Nepalgunj Home Service at home uses cookies and similar tracking technologies on our website to give us information about how the visitors use our website. These tracking technologies will not track your personal information but your behavior on the website.

Visitors can refuse all the cookies should they be concerned about their privacy.

Analytics

Nepalgunj Home Service may use third-party analytics like Google Analytics to see information about the visitors to improve the website. This information includes but is not limited to:

• Online behavior on the website
• Accessed location demographic
• Accessed time time 
• Average time spend 
• Time spend on each page
• Links Clicked within the website
• Links website is entered from

Remarketing

Once a visitor has left some of their data on our website, we assume that they are interested in our services or information about our services. Due to this Nepalgunj Home Service may use remarketing services to remarked our product and services on third-party websites through the use of cookies. These third-party mediums include

• Facebook
• Google Ads
• Instagram

Use of Data

All of your data that Nepalgunj Home Service collects and stores are used for the following purposes:

• Provide, improve and maintain services
• Give the users notification about the changes within the services or other crucial information 
• Provide Customer Support
• Monitor how our services are used
• Detect, analyze, solve and prevent technical issues
• Promote new products and services
• Notify you about new news, offers marketing/promotional information, general information, about products and services similar to the ones you have used

Visitors and Users can unsubscribe to these by unsubscribing or following instructions to unsubscribe

Disclosure of Data

Nepalgunj Home Service will not sell nor disclose your data to any third parties under normal circumstances. However, there are a few exceptions. They are:

Legal Conditions

Nepalgunj Home Service needs to disclose your personal information due to legal circumstances, some of your data may be given to government officials in response to a valid and verified request from government agencies. We do this in order to:

• Comply with legal requirements
• Save Nepalgunj Home Service from Legan Troubles
• Prevent the wrongdoer from escaping the Law

Changes to the Privacy Policy

Should there be any Changes in the privacy policy, Nepalgunj Home Service will update them on this page. We will notify you about the change in privacy policy via email, SMS, or app notifications. 

This is the only official page for the privacy policy of Nepalgunj Home Service. 
DO NOT TRUST any other sources.